Is this a real person?
Yes. Real people from our support team answer every chat and email. Some messages are automatic (like “we received your message” or an inactivity reminder), but your questions are answered by a person.
Can I call?
Yes, you can call (516) 220-3029 during business hours (Sunday–Thursday 10:30 AM–6:30 PM, Friday 10:30 AM–4:00 PM Eastern). We answer calls whenever we can.
The fastest and best help is through the support chat in the Kosher Qin Phone app or by email ([email protected]), because there we can see screenshots and your phone’s details.
Can someone call me back?
We can’t promise callbacks. Please send us your question in the chat or by email, and we’ll help you there.