Skip to main content

My phone is lost or stolen. Can you find it?

We have no way to locate or lock a phone. Here's what to do, and how to prepare in advance.

We don’t have a tool to locate or lock your phone, and we don’t track phone locations.

What to do now

  • On our cellular plans: contact us so we can help with your line.

  • On another carrier: call your carrier.

Be prepared: install Google Find Hub

We recommend installing the Google Find Hub app when you first get your phone. It lets you track the phone if it’s ever lost. It has to be installed before the phone is lost. It can’t be added afterward.

Still need help?

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Include your name, the phone number, and the email on your account.

Did this answer your question?