Kosher Qin Phone

Check around: ask neighbors, check your building’s mailroom, and ask your local post office. Packages marked “delivered” often turn up within a day or two.

Check the tracking page for the last scan, the date, and the shipping carrier (USPS or UPS).

Contact the shipping carrier. If it still hasn’t arrived, contact USPS or UPS directly with your tracking number to open a trace or claim. Lost packages are handled by the shipping carrier.

1. Check around: ask neighbors, check your building’s mailroom, and ask your local post office. Packages marked “delivered” often turn up within a day or two.
2. Check the tracking page for the last scan, the date, and the shipping carrier (USPS or UPS).
3. Contact the shipping carrier. If it still hasn’t arrived, contact USPS or UPS directly with your tracking number to open a trace or claim. Lost packages are handled by the shipping carrier.

Contact us through the support chat in the Kosher Qin Phone app or by email at <a href="mailto:info@kosherqinphone.com" rel="nofollow noopener noreferrer" target="_blank">info@kosherqinphone.com</a>. Please include:

Your order number (the 4-digit number in your confirmation email)

- Your order number (the 4-digit number in your confirmation email)
- Your tracking number
- What the shipping carrier told you

What to check first, and how to open a trace with the shipping carrier.

My package is lost, or says delivered but isn't here

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