Your plan account is at mobile.kosherelectronics.com. Log in there from a computer or another phone.
Things you can do yourself
Task | Where |
Change or upgrade your plan | mobile.kosherelectronics.com |
Update your payment card | mobile.kosherelectronics.com → add payment method |
Check your data usage | mobile.kosherelectronics.com |
Order a replacement SIM card | kosherqinphone.com/pages/cellular-service-mobile-plan-new (arrives in 3–5 business days) |
Data alerts
You may get alerts when you’ve used 70% and 90% of your data. These are normal usage warnings from your plan.
Streaming music uses data. Downloaded songs use less.
Billing questions
Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Include the phone number on the plan and the email on your plan account.
If the plan shown in your account isn’t the one you bought, or your data looks wrong, send us the same details and we’ll check it.
Leaving our service (porting your number out)
If you’re moving your number to another carrier, contact us through the support chat or by email with the phone number and the email on your plan account. We’ll follow up with what you need.
Lost your phone?
Contact us so we can help with your line.
Good to know
mobile.kosherelectronics.com is for your cellular plan only. Phone registration, apps and warranty claims are at my.kosherqinphone.com.