Activation is a one-time step that lets the Kosher Qin Phone app manage your phone. It fails if any account (like a Google account) is logged in on the phone, or if the phone has no internet.
Try these steps, in order
Go to Settings → Accounts. Remove every account until it says “No accounts”.
If removing an account says it isn’t allowed or is restricted, first remove any screen lock or password from the phone (Settings → Security → screen lock None, and turn off Smart Lock). Then try removing the account again.
Hold the Back button for 2 seconds and press Clear All.
Restart the phone.
Connect to Wi-Fi.
Open the Kosher Qin Phone app and press Activate.
Once it’s activated, update everything in the Updates tab. Then you can log back in to your accounts.
If it still won’t activate
Clear the Kosher Qin Phone app’s storage: Settings → Apps & Notifications → See all apps → Kosher Qin Phone → Storage & Cache → Clear Storage. Restart the phone and try again.
Still need help?
Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include your serial number, a screen recording or screenshot of what happens, and the steps you already tried.