After you register, the apps you chose should appear in the Apps tab of the Kosher Qin Phone app. If they don’t, try these steps.
Try these steps
Make sure the phone is on Wi-Fi or has mobile data. An error like “Can’t resolve host” or “No address” means no internet.
Open the Kosher Qin Phone app → Apps → All. Don’t use search. Search doesn’t always show every app. Scroll through the whole list.
Press the refresh button at the top.
Restart the phone and check the All list again.
Update the Kosher Qin Phone app to the latest version from the Updates tab.
Check that you see an Account tab at the bottom of the Kosher Qin Phone app. If you don’t, your phone is on our older system. See “Is my phone on the 2.0 system?”
Did you pick a small store?
Only the apps you chose at registration appear. If you want an app you didn’t pick, it has to be requested. See “How do I request a new app?”
Still need help?
Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include your serial number, the names of the missing apps, a screenshot of your Apps → All list, and what you already tried.