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The wrong app was added to my phone

What to do if the app you got isn't the one you requested.

Many apps have similar names, so mix-ups can happen.

What to do

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include:

  • The Google Play link to the exact app you meant to request

  • The date you placed the request

  • Your serial number

We’ll look into it.

Avoid it next time

When you request an app, use the exact name as it appears on Google Play, or paste the Google Play link.

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