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My ID verification link expired

How to get a new verification link after the 7 days are up.

Verification links, and the request they belong to, close after 7 days if verification isn’t completed.

Get a new link

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please send:

  • The name on the request

  • The exact date you placed the request (for example, “March 3”, not “last week”)

  • The app name

We use these details to find your request, and we can have the verification resent.

Next time

Complete verification as soon as you get the email. If a family member or rebbi is verifying, forward the email to them right away.

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