Skip to main content

How do I use Parental Controls?

Lock the app store, texting and more on the phone with your filter PIN.

Parental Controls let the PIN holder lock features on the phone itself, such as installing apps, the app store, texting or picture messages.

Before you start

Set a filter PIN online first. See “How do I set or change my filter PIN?”

Turn on Parental Controls

  1. On the phone, open the Kosher Qin Phone app.

  2. Press the ☰ (three lines) at the top left.

  3. Tap Parental Controls.

  4. Tap Enable and enter your filter PIN.

  5. Turn on the locks you want, for example:

    • Block installing apps

    • Lock the app store

    • Block texting

    • Block picture messages

Good to know

  • Parental Controls don’t remove apps that are already installed. Uninstall those from the phone.

  • If you block installing, app updates may not install either. Unblock installing when you want to update, then turn it back on.

  • Google’s Family Link can’t work on this phone. Use our Parental Controls instead.

Something stopped working after turning them on

If calls or another feature stop working (for example, a “contact IT admin” message when calling), go back to Parental Controls and unblock the items one at a time to find which one is causing it.

Still need help?

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include your serial number, which locks you turned on, and what stopped working.

Did this answer your question?