In the Kosher Qin Phone app, you can have one open support chat at a time. This keeps each issue in one conversation, so nothing gets lost or answered twice.
What to do
If your question is about the same issue, just reply in your open chat.
If your earlier issue is solved, close that chat from the chat menu. Then you can open a new one for your next question.
We also close chats once an issue is resolved, so you can start a new one next time.
Not getting notifications?
You may not always get a notification when we reply in the chat. Open the support chat in the Kosher Qin Phone app to check for our answer.