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My screen is flashing, blinking or dimming

Update everything and use a low-speed charger. Here's what to try.

Screen flashing was a software issue that’s been fixed in current versions, so it shouldn’t happen on an up-to-date phone. Blinking while charging is usually caused by a fast (high-speed) charger.

Steps

  1. Update everything. Open the Kosher Qin Phone app → Updates tab (Wi-Fi is best), swipe down to refresh, and update.

  2. Blinks while charging? Use the cable that came with the phone and a low-speed charger (10W or less). Fast chargers can cause flashing.

  3. Switch your home screen to Quickstep and see if it stops: Settings → Apps & notifications → Default apps → Home app → Quickstep.

  4. Brightness changes by itself? Check whether adaptive brightness is on in Settings → Display.

Did the phone get wet?

If the flashing started after the phone was exposed to water or liquid, it’s a hardware problem. See My phone got wet.

Still need help?

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include:

  • Your serial number (Settings → About → Model & Hardware → Serial Number)

  • Your Kosher Qin Phone app version (shown on the Account tab)

  • Any pattern you notice (for example, when typing, during calls, or while charging)

  • A short video of the flashing

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