Usually the camera app just needs an update. We also have our own camera app in the app store.
Steps
Update the camera app: open the Kosher Qin Phone app → Updates tab and update it.
Try our camera app from the app store (in the Made by Kosher Qin Phone section).
Restart the phone.
Blurry video? Try changing the video quality setting in the camera app.
Test it in another app
Does the camera (or selfie camera) work anywhere else on the phone? Try both the pre-installed camera app and our camera app.
Works in at least one app: it’s a software issue with the other app. Keep that app updated.
Doesn’t work in any app: it likely needs a physical repair.
If it needs a repair
Within 180 days of purchase, and not caused by a drop or damage: file a warranty claim. See How do I file a warranty claim?
After 180 days: contact us for out-of-warranty repair options.
Still need help?
Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected]. Please include:
Your serial number (Settings → About → Model & Hardware → Serial Number)
Which camera app you used, and whether it fails in every app
When it started, and whether the phone was dropped
A screenshot or video