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My notifications come late or not at all

Turn off battery optimization for the app and make sure notifications are allowed.

Late notifications are usually caused by battery optimization, which pauses apps in the background to save battery.

Steps

  1. Go to Settings → Apps & notifications → See all apps → [the app].

  2. Tap Battery optimization and set it to Not optimized (or Off).

  3. On the same app page, check that notifications are allowed.

  4. Make sure the app is up to date in the Kosher Qin Phone app → Updates tab.

Still need help?

Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected] with your serial number (Settings → About → Model & Hardware → Serial Number), the app’s name, and what you tried.

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