You can buy an extended warranty on our website. Pricing and terms are on kosherqinphone.com.
Filing a claim
If you bought the extended warranty, your claim is handled by the extended warranty company, not through the warranty claim form at my.kosherqinphone.com. If you’re not sure where to file, contact us and we’ll help.
If you’re not sure whether you bought it, check your order on kosherqinphone.com, or your receipt if you bought the phone in a store.
Important
The extended warranty only covers accidents that happen after it’s purchased.
It can’t be bought after damage has already happened in order to cover that damage.
Our standard warranty
Every phone also has our 180-day warranty against manufacturer defects. See What does the warranty cover?
Still need help?
Contact us through the support chat in the Kosher Qin Phone app or by email at [email protected] with your order number and your serial number (Settings → About → Model & Hardware → Serial Number).